Our Team

Terri M. Manning, Ed.D.Director

Dr. Manning spent 10 years at the university level where she taught graduate classes in research methods, assessment, and program evaluation before coming to CPCC in 1998. She has been an outcome evaluation trainer for United Way, Area Research Chair for the Charlotte Chamber, president of the North Carolina Community College Planning and Research Organization, and has worked on many community-based research projects in the areas of literacy, workforce development, early childhood education and mental and physical health. She is the organizer of the Annual Best Practices in Institutional Effectiveness Conference/Institute, has worked with AACC training their commissions on future issues that are relevant to community colleges, and has been a keynote speaker for the League for Innovation and is currently a part of their speaker’s bureau. Currently she is working with the Lumina Foundation to help at-risk college students improve their opportunities for success in college and is a national speaker on the millennial generation. She has worked as a data facilitator for five years with the Achieving the Dream initiative, conducted external evaluations for additional colleges and written publications to guide the work of the initiative. Additionally, she has done institutional effectiveness consulting with multiple colleges and serves on visiting teams for the Southern Association of Colleges and Schools.


Dawn Coleman, MASenior Research Analyst
Dawn has a background in quantitative research and grants evaluation. Previously, she was a contract manager and grants administrator with the Florida Department of Health working with youth programs around the state, providing them with technical assistance and grants research. Since joining CFAR, Dawn has worked on a variety of evaluation and research projects in the areas of at-risk youth programs, public and low-income housing, arts and cultural programs, poverty, mental health service provision, and healthy relationship promotion. Dawn works primarily in the area of program evaluation of grants, particularly in the field of adolescent health and at-risk behaviors and barriers to college completion.


Jennie Ann Cole, MASenior Research Analyst
Jennie Ann has a background in qualitative and ethnographic research methods. She joined CFAR from the Urban Ministry Center where she worked in development and grants management for non-profits and government agencies. Her research background is in homelessness and housing policy, ethnographic research, qualitative research and visual art as activism and alternative communication. She has been involved in numerous academic research projects and public art projects geared towards social justice. These projects have ranged from ethnographic studies of the blind population in Chicago, IL to wall murals developed by the homeless and depicting pictographically daily experiences of homeless life. Since joining CFAR, Jennie Ann has worked extensively with the Charlotte Housing Authority to survey participants of the Moving to Work program and to conduct a quality of life study for residents affected by the Hope VI grant and HUD’s revitalization efforts of the Belmont Community.


Lynn Williams, AAS - Administrative Specialist
Lynn provides administrative support and technical expertise for CFAR. Lynn is responsible for creating surveys, databases, presentations, and reports for CFAR projects and for assisting with the planning of the annual Institute on Best Practices in Institutional Effectiveness. Lynn has worked on Chamber databases, including the database of major employers and the regional database of manufacturers and metalworking firms. She is currently working on the graduate follow-up survey for the University of North Carolina at Charlotte.


Additional Staff…
As a result of being located at Central Piedmont Community College, CFAR is also able to benefit from the expertise of other college staff, particularly those in the college’s departments of Planning and Research, Quality Assurance, and Institutional Effectiveness who are also available to work on CFAR projects.

Denise Wells, MS, Director of Institutional Effectiveness at CPCC, is responsible for the program review process at the college. In addition to all of the work she does training and assisting college staff in survey research and facilitating SWOT analysis and focus groups for various programs and areas of the college, she has also assisted CFAR with numerous projects including a program evaluation of the Parent Leadership Network and numerous survey development and analysis projects.


Bobbie Frye, MA, Director of Institutional Research at CPCC, has expertise in sociological and educational research particularly in the areas of the homeless, unemployed and social policy. She often provides guidance on advanced statistical analysis methods to CFAR and has assisted CFAR on a study of the millennial generation and a client assessment for Smart Start of Mecklenburg County.


Paul Earls, BS, Research Analyst for Planning and Research and Institutional Effectiveness at CPCC, works with federal, state, local and internal data requests. With a degree in information technology and extensive experience with database management and SAS programming, Paul provides valuable technical support to CFAR, most recently a cost analysis for the Maine Community College System.


Lesley Shroyer, BS, Research Information Specialist for Planning and Research, Institutional Effectiveness, and Quality Assurance at CPCC, provides research and survey design assistance to CFAR on an as-needed basis.


Stacy Quigg, MS, Research Information Specialist for Planning and Research, Institutional Effectiveness, and Quality Assurance at CPCC, has a background in training and development and organizational leadership. She provides research and survey design assistance to CFAR on an as-needed basis.

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