Center for Applied Research

Working Smart: Soft Skill for Workplace Success

Working Smart: Soft Skills for Workplace Success was developed by the Charlotte Mecklenburg Workforce Development Partners (CMWDP) through funding from the Foundation For The Carolinas. It is designed to provide the work and life skills that enhance employee productivity. Working Smart: Soft Skills for Workplace Success is a five-module, 16-lesson soft-skills curriculum taught over a minimum of 24 hours. Certified participants have successfully completed all modules/lessons and are expected to show key competencies in all areas.

In conjunction with the CMWDP, CFAR developed a comprehensive evaluation that is reflective of the needs of the organization. In this case, a specific and time limited evaluation allowed for CMWDP to determine the next steps in their process to provide services to the targeted population.