Center for Applied Research


CFAR evaluation of the Working Smart: Soft Skills for Workplace Success training program finds program is effective in increasing client knowledge of soft skills

Key Evalution Findings

  • Trainers demonstrate fluidity in teaching the material and interact well with participants
  • The training is engaging
  • Participants relate to the character scenarios and activities that involve self-reflection
  • Working Smart provides a way for participants to interact with others
  • Working Smart improves participants’ self-confidence
  • Participants score 9 percentage points higher on soft skills knowledge after program completion
  • Self-ratings of self-awareness, self-management, and communication increase after program completion

For more information about this evaluation and project, contact Jordan Lyerly at

Article by Terri Manning, CFAR Founder and CEO published on the ATD website on the Institutional Capacity Assessment Tool

The Institutional Capacity Assessment Tool (ICAT) helps colleges assess capacity and identify strengths and areas for improvement in light of best practices in seven key areas: 1) Leadership and Vision; 2) Data and Technology; 3) Equity; 4) Teaching and Learning; 5) Engagement and Communication; 6) Strategy and Planning; and 7) Policies and Practices. The tool provides a structure for stakeholders from all areas of a college to collectively examine critical elements necessary to support student success. For more information, click here.

New Contracts with Community Colleges focusing on Hispanic Serving Institutions and Predominately Black Institutions

CFAR is pleased to announce its partnership with LA Harbor College in Los Angeles and Albany Technical College in Albany, Georgia. Each college recently received federal funding to address critical completion challenges among their student populations. CFAR is excited to work with each college as their external evaluator.